CAREERS
The Shann Group is always on the lookout for new people to join our team.
See below for any current positions vacant.
About Us
The Shann Group is a market leading Australasian distributor of a diverse range of products and fabrics, including premium and technical textiles, furniture components, window fabrics and digital print media, selling across a number of industries. We are a 65+ year old family owned and run national business, with offices and warehouses across Australia and New Zealand.
Current Job Offers:
CUSTOMER SERVICE REPRESENTATIVE
Full-time – Woodridge, QLD
We are seeking an onsite Customer Service officer to join our Queensland team, in a well-established business. This position comes with the opportunity for you to progress through our company.
You will be responsible for customer service functions as well as general office administration duties, on a full-time basis. Hours of work are 8:30 am – 5.00 pm, Monday to Friday, reporting to the Assistant Branch Manager.
Position & Responsibilities
- Be our frontline customer service representative with excellent verbal and written communication skills.
- Be tech savvy with proficient skills in Microsoft Office and ERP/Sage System
- Provide high-quality administrative services that enable our staff and office to function effectively.
- Maintain and manage customer information with confidentiality, accuracy, and integrity.
- Provide accurate and timely accounts receivable services including taking payments and issuing receipts and invoices.
- Be a team player who is also able to work independently to deliver excellent customer service.
Key skills and abilities
- Microsoft Office Skills (Word, Excel and Outlook)
- Must be reliable with a good work ethic.
- Ability to work independently.
- Good attention to detail.
- Exceptional customer service and communication skills.
- Current driver’s license and own transport is essential.
If you are passionate about joining a strong iconic Australian business in a secure full-time role and this opportunity resonates with you, then why wait? Apply now. Applications will be screened daily for immediate start!
Full-time – Minchinbury, NSW
Our Digital Print Media (DPM) division is seeking an experienced Business Development Manager for wide format in the Sydney and broader NSW markets.
About the position
Working closely alongside the National Product Manager and State Manager, this role involves:
- Sales: Achieving set sales objectives by maintaining an existing client base as well as building and developing our Sydney and NSW markets.
- Coordination & Planning: Effective planning and managing of time and resources for successful management of territory. Develop and implement key account plans.
- Administration: Maintain and communicate account and prospect information. Maintain company resources and sales support materials.
- Development: Identify new product opportunities and work with the Product Manager to introduce them to the market.
- Maintaining CRM/reporting.
- Attending industry events to effectively network and build knowledge.
About you
You are a proven excellent sales performer with the ability to work independently.
You have:
- Strong sales & customer service experience
- Experience with the sign & display, graphics, textile, print or similar industries.
- Excellent verbal & written communication skills.
- The ability to learn quickly about products offered.
- A current NSW driver’s licence.
- Basic computer skills in Microsoft Suite.
The successful applicant will receive
- Base salary commensurate with your level of experience.
- Company vehicle, laptop & phone.
- Commission scheme including new account, monthly, quarterly & annual sales.
Why wait? Apply now and start the next step of your career!